Showing posts with label branding your business. Show all posts
Showing posts with label branding your business. Show all posts

November 20, 2010

Steer clear of the sharks - 8 ways to increase web traffic to your website

Publish = blood in the water

From the second I published my online business website, I have been inundated by sharks. They contact me every way you can possibly imagine at all hours of the day and night, weekdays and weekends. No time is safe and they seem to never sleep. To whom am I referring? All of those companies who make money selling online businesses the 'service' of generating exposure.

The calls usually come from area code 425 – Washington State. Although some have been from Utah (801). I'm wise to such calls. Mostly because I am not in Washington or the states so there is no particular reason for my initial clientelle to be from WA.

The claims and approaches from these blood-suckers are as wide and varied as the types and number rain drops that fall on their beloved state.

Some are relentless, somewhat complementary and smooth, some insulting and impossible to get rid of while some try the kindly, helpful approach. No matter the tactic, the goal is the same: separate online business owner from their money. (And in honesty, most new online business owners don't make money. Like other new business owners, they spend money – a lot of which isn't even theirs to begin with. You know that's the truth.)

The claims range too:

“We'll get you to the top of the search engines.”

“We'll drive qualified traffic to your site”

(I love this one in particular because – they've called, emailed, used my site's contact page – they're relentless. And note the above website info – not found. Every search of this company yielded other companies and even the usual 'purchase this domain name'. Sure – I'm going to give you $1000s to promote my business when I cannot find yours. Wait by the phone for my credit card info!)

“You need to optimize your key words and metas”

“We can guide you through the process of getting seen through blogs, online shopping catalogs, meta optimization, key word searches, etc.”

“You need to know what people are searching – and sell that”

“We get 17 000 online shoppers daily to our 'mortar-and-brick' style online shopping mall”

Really? Hmmmm. I buy stuff online. Sometimes I use a general search. Sometimes a proven seller – like the Shopping Channel. (One of my favs. I just bought a few things tonight actually.) But NEVER have I used either an online catalog, or mall. Never.

The crazy thing is to get to the top of the search engines – you need to do what they want. Mostly, have links going to and from your site. The best way to do this – a zillion malls, directories and catalogs that no one uses but that update many times a day, thus re-initiating all of those links making it seem as though people go to these sites.

Another fav of the search engines – press releases. Most of the online press release sites are likewise totally bogus and you can only find them if you are really looking for them. A reputable news site seems to generate more weight than the fabricated, no one sees them 'news' sites, but bottom line; any website that's updated very frequently and contains the links in the format recognized will do the trick.

Personally, I checked my Google search status prior to updating my Google Adwords and found that my site was being found on page 2. With the adwords account re-invested, I was suddenly 4th on the 1st page. (Not counting the ad which appeared at the top of the page.) Coincidence? I doubt it. Pay them money – and they'll immediately rank you higher.

So what have I learned about online business by starting a commerce-based website?

      1. Don't pick up the phone if the area code is 425. If they're reputable, they'll leave a message – and often they will when they're not.

      2. Use metas and key words in a way that will optimize your searchability. No more than 6 repetitions on any 1 page of your key word(s) and make sure your metas match. And use the reverse search tools to find out how people search for your items.

      3. Publish often. By often, I mean as close to everyday as you can manage.

      4. Exchange links. Find businesses to link exchange with you. This usually means setting up 1 or more pages to accommodate these but the links are what the search engines want to see so you've got to do it. And try to keep these exchanges within your general category of business. (Not always easy since you're all in competition.)

      5. Don't be swayed! Sometimes the sharks will tell you that it's unclear if and/or what you're selling on your site. Or even that your site (that you probably agonized for 100s of hours to build) is awkward to navigate. Ask people close enough to you to check out your site but far enough away from you to tell you the truth. And pick people who shop online!

      6. Blog. Become an expert at something – preferably something related to what you're selling. (There's a reason why so much of the info on the net is crap – businesses are forced to be experts – and often they're not. They're just slogging along like everyone else.)

      7. Ask for and take advice. I'm big on doing research – mostly because I like it and I'm pretty good at it. I've read so many books and articles on how to generate traffic and business online. And most of the advice is the same. Worse still, most matches with what the sharks say too.

      8. Keep at it. I'm sure every person reading this knows someone who's done a multi-level marketing business (Amway, Norwex, Avon, Tupperware, PartyLite, etc.). I'm also going to guess that that person you know gave up on their business. Not because it didn't work – but because they didn't stay in it long enough for it to work.

      9. Paying the sharks won't get you all the business you're looking for right away - if ever. When you talk to them long enough, you'll find (if they're honest with you) that they say it'll take 6-12 months to see any marked improvement in traffic.

July 01, 2010

An underused way to build your brand

Getting the word out about your business or service is not always easy (or inexpensive). But there is a way to get a ton of publicity (for FREE) and all you need to be is yourself.

Radical?

Not really. There are several businesses that have not advertised for the vast majority of their 'life'. Let's take a look at 2 prime (and very successful) examples. Starbucks. Until recently, I do not recall ever having seen an advertisement anywhere and yet - the locations were everywhere. How'd that happen? Well, they had a product that was so well liked that word-of-mouth was enough to build a foundation. Then 2 things catapulted their business. 1. They made a point of conducting their business in an ethical, responsible way. They began with the beans and expanded to recycling (remember they were the first big brand to use recycled paper in their sleeves as well as offering a discount for bringing your own cup), the Ethos Water Fund, their RED initiative to support HIV research and support, and the list goes on and on. Result = Busy Business because people want to support companies that are able to do what they want to do but can manage on a much larger scale. 2. They were so unique cost- and choice-wise that they got a ton of attention in movies (You've Got Mail to name just one), TV sitcoms, social networking and lets face it - they are a treat that even kids know about. (And they've got the kid-friendly crayons, colouring books and small milkshakes to back them up.)

The Body Shop - is my other prime example. For the first 15 years of their business life - they didn't advertise. The story goes that when the first batches of now discontinued Raspberry Body Wash were made they put drops of it on the walkways radiating out from the shop. This actually brought people to the shop - it really was the most yummy of fragrances. I remember having a bottle open in my living room as an air freshener. I digress: Anita Roddick built her brand by doing what she felt was right - she campaigned for green issues long before it was fashionable and in doing so inspired millions to not only pursue their own beliefs publically but also to buy The Body Shop products in order to feel a part of Ms. Roddick's movement. And if you know anything about The Body Shop you also know that those green issues she pioneered (as far as big business goes) were refillable bottles (to reduce waste), recycling, Trade Not Aid, Never Tested on Animals, the domestic abuse campaigns, natural ingredients, positive body image, and recently their Stop Sex Trafficking of Children & Young People campaign. Ms. Roddick was so beloved and such a juggernaut that not only was her company purchased by L'Oreal (talk about a business coup) but she herself was commemorated by none other than Prime Minister Gordon Brown who referred to her as a pioneer and inspiration to businesswomen.

If these examples were not enough - does everyone remember Cher? Her career was in the toilet - she was thought of as a bit of a joke after the Turn Back Time days - along with the associated 'outfits'. Then came "Believe". Even the producer of the song questioned if it was wise for her to release a song without telling people who sang it and let's face it you couldn't tell who sang it due to the manner in which it was produced: Auto Tune - which later became know as the Cher Effect. But the song was so catchy and once released everyone clamored to find out who sang it - and Cher became the oldest artist to hit #1 and was also the artist with the longest span of time between #1 songs. And so Cher was rebranded. Just like that.

Watch for future posts to help expand and increase your business as well as more detailed ways to implement the concepts here.